Ordering information

All payments are made through Paypal and can be made using all major debit and credit cards. If you would rather pay by another method, such as personal cheque (UK only) or bank transfer, please place your order by email or telephone 0131 443 2755 07788668560.

 

Delivery Times

Every piece is made by hand in Grainne’s Edinburgh workshop.

Each product in the web shop has individual delivery lead times. Within 24 hours of placing an order Grainne will e-mail with specific details of when to expect your order.

 

If you require an item for a specific date or really urgently please contact Grainne before ordering to ensure that your request can be met. Grainne will do her best to meet any deadlines.

 

Delivery Charges

 

UK Shipping Charges

Royal Mail Special Delivery                                     £7.50 Next Day

Royal Mail Special Delivery is fully trackable and insured and guaranteed to arrive next working day from date of dispatch.. Parcels are guaranteed to arrive by 1pm and require a signature, if there is no-one available to accept the parcel a calling card will be left for you to arrange re-delivery or collection.

 

 

 

International Shipping Charges & Times Royal Mail International Tracked and signed £15.00 3-7 days Royal Mail International Tracked and Signed items are tracked and insured up to £250. Parcels are usually delivered within 3-5 working days to most of Europe and 3-7 days to the rest of the world. You will be issued with a tracking number when your order has been dispatched.

 

Delivery Address

When placing your order you will be asked to enter your shipping address. Please ensure you select the correct country for delivery as this selects the appropriate shipping costs for your country. Postal addresses must be accurate and complete to guarantee delivery.

 

Customs Charges

International customers are responsible for any duties and/or taxes that may be imposed on the item on arrival at the destination country. We have no control over these charges.

 

Cancellation Policy

Due to the nature of my business orders must be cancelled or amended within 24 hours if you no longer wish to proceed with your purchase.

 

Returns Policy

I hope you will be delighted with your piece of Grainne Morton jewellery, however if for any reason you are unhappy with your purchase, I am happy to adjust or exchange your item.

If this is the case please contact Grainne within 7 days and return your item within 14 days of receipt. Orders must be returned in their original packaging and in perfect condition.

Earrings and custom made items cannot be returned/exchanged. Grainne is happy to discuss alterations at cost to the customer.

Items are returned at the buyer's own risk. It is recommend that you use Special Delivery service to ensure it against loss or damage. Postage will be refunded only if the item or an error has been made on Grainne's part from the original order.

For international returns, customs duties/taxes must be paid for by the customer.

Please return to :

 

Grainne Morton

147 Colinton Road

Edinburgh

EH14 1BG

 

Repairs

Grainne is happy to carry out repairs of her jewellery. Please contact her with a description of what is wrong so that she can provide you with information on how to proceed and a repair quote.

 

Privacy Policy

It is our policy to ensure you have a secure visit to this website. Your security is of great importance to us and your information will never be passed to any third party. Financial information is used only to charge you for the items you are purchasing.

Payments are made using the secure transaction services of Paypal. Since this service is completely independent of Grainne and your credit card details are not divulged at any time.


Website Images

Due to the nature of different screen resolutions we are unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Images are not to scale so please refer to the dimensions given for each piece.

 

Trade Orders

If you are a member of the trade and would like to purchase a selection of Grainne’s work for your shop/gallery, please contact Grainne for her wholesale prices and guidelines. Thank you.

 

Found objects

The uniqueness of Grainne Morton jewellery is in part due to the found objects she uses in her designs.

 

All the pieces in the shop recreated with slight differences, depending on availability of found objects, adding to their uniqueness.

 

Many of Grainne’s collections are particularly adaptable to personalising, making them perfect for a special gift.

 

2014 © Grainne Morton • Phone +44 (0)131 4432755 • grainne@grainnemorton.co.uk •  Jewellery photography & website by Klaklak.com